Privacy Policy

At Bliko, we strive to provide you with an optimal experience through our offerings and services. Occasionally, this necessitates the collection of information. Your privacy is our concern and we believe in being transparent about how we handle it.

Hence, in compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL dated 27 April 2016 (hereafter referred to as "GDPR"), which pertains to the protection of individuals in relation to the processing of personal data and the free circulation of such data, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereafter referred to as "LSSI"), Bliko SL notifies users that it, as the data controller, will incorporate the personal data provided by users into an automated file.

Data Controller

Bliko, S.L. (hereafter referred to as "Bliko" or the "Company") is the entity that created this website and is responsible for processing the personal data you share with us. The following is general information about the Company:

Identity: BlikoSL
Address: Camí de Maó 163, 07760, Islas Baleares, España
Email: info@bliko.ai

Collection and Processing of Personal Data

Outlined below are the types of personal data that we may process on our website and the legal basis that justifies such data processing.

"Contact us" form: To manage this form, data such as your name, surname, email, as well as phone number and message text (optional) will be processed.
"14 days Free Trial" registration: For managing the registration of the platform in a free trial mode, personal data such as your name, surname, phone number, email, and password will be processed. Registration through providers like Google, Facebook is optional and your personal data will be processed by them.
Commercial communications: In order to manage commercial communication and/or newsletter subscription of our products and services, we will process your email and any other personal data that is required to manage such treatment.
Customer/User Service through instant messaging: To manage support in case of queries related to our services, we will process your email and any other information you decide to share with us through the enabled chat.
"Work with us" form: For managing job applications, we will process your data such as name, surname, email, phone number, curriculum vitae, and optionally your photograph. You may also manage your application through Linkedin and Indeed, whose personal data will be processed by them.
Webinar Registration: To manage your registration in our webinars, your email address will be processed. Google is an optional provider for registration management and will process your personal data.

Legal Basis for Data Processing

Identity: BlikoSL
Address: Camí de Maó 163, 07760, Islas Baleares, España
Email: info@bliko.ai

Data Retention Period

Your Personal Data is kept only as long as necessary for the purposes they were collected with your express consent, to meet your needs or to comply with our legal obligations.

The duration for which we retain your Personal Data is determined using the following criteria:

Data obtained when you contact us about an inquiry or request: for the duration necessary to resolve your inquiry.
Data obtained when you have given us consent to send communications or when it's necessary to comply with regulations: until the end of the requested period.

We may retain some of your Personal Data to comply with our legal or regulatory obligations, as well as to administer our rights (e.g., to assert our claims in court) or for statistical or historical purposes.

Once your Personal Data is no longer needed, it will be deleted from our systems and records or anonymized in a manner that you can no longer be identified from it.

For more information, please contact us at info@bliko.ai

Recipients of Personal Data

In certain circumstances, and only when necessary, Bliko may disclose your data to third parties. However, your data will never be sold to third parties. External service providers that Bliko uses to provide auxiliary services for your data processing may access your data as per Bliko's instructions and solely for the purpose of properly executing the contractual relationship between Bliko and its providers.

For information regarding the providers that access your personal data, you can email us at info@bliko.ai

Bliko ensures that your personal data's security is maintained when it is sent outside the company, and ensures that third-party service providers respect confidentiality and have adequate measures to protect personal data. These third parties are obligated to handle the information in accordance with data privacy regulations. To comply with these safeguards, Bliko enters into data processor agreements with these providers under Article 28 of the GDPR.

Preservation of Personal Data

Generally, data is stored within the EU. However, should the processing of your data involve an international data transfer outside the European Economic Area (EEA), Bliko commits to implementing the necessary security measures to ensure an adequate level of safeguarding of such transfers through data processor contracts. If necessary, they will ensure that they offer an adequate level of protection, either because they have Binding Corporate Rules (BCR) or because we adhere to the European Commission's model clauses. For more information about our service providers, please contact us at info@bliko.ai

Rights of the User

You can address your communications and exercise your rights by sending a request to the following email address: info@bliko.ai

Under the GDPR you can request:

Right of information: you can request information about the personal data we hold about you.
Right of rectification: you can report any changes to your personal data.
Right to erasure and to be forgotten: you can request prior blocking of the deletion of personal data.
Right to limitation of processing: this is to restrict the processing of your personal data.
Right to data portability: in certain cases, you may request a copy of the personal data in a structured, commonly used, and machine-readable format for transmission to another data controller.
Right to object and automated individual decision-making: you may request that decisions not be made based solely on automated processing, including profiling, that produces legal effects or significantly affects you.

In some cases, your request may be denied if you request the deletion of data necessary for compliance with legal obligations. Furthermore, if you have a complaint about data processing, you can file a complaint with the competent data protection authority.

Responsibility of the User

The user is solely responsible for the truthfulness and accuracy of the data included, exonerating Bliko from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user undertakes to provide complete and correct information in the registration or subscription form Bliko reserves the right to terminate the services contracted with users, in the event that the data provided is false, incomplete, inaccurate or not up to date.

Bliko is not responsible for the veracity of the information that is not of its own elaboration and of which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of such information.

Bliko reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to such information to Bliko if the claimants are exonerated.

Security Measures

Bliko has adopted the legally required levels of security for the protection of personal data, and endeavors to install other additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided to Bliko.

Bliko is not responsible for any hypothetical damages that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, caused by causes beyond Bliko's control, delays or blockages in the use of this electronic system caused by deficiencies or overloading of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damage that may be caused by third parties through illegitimate intromissions beyond the control of Bliko. However, the user must be aware that security measures on the Internet are not impregnable.

In particular, the website is secured with a TLS certificate with RSA encryption, which means that all information sent to the website is encrypted with an HTTPS protocol.

Modification of the Privacy Policy

This privacy policy may be modified. We recommend that you review the privacy policy from time to time.

[LAST MODIFICATION DATE: February 2024]