AI Quality Assurance for Sales & Support Teams

    Increase CSAT without extra cost using the AI QA & training platform that reviews 100% of customer conversations. Create tailored training for human reps and refine AI agents.

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    Why CX Leaders love Bliko

    Dashboard showing 100% of customer conversations being analyzed

    Every conversation scored

    Most CX leaders can only review 2% of customer calls. Bliko analyzes 100% of conversations automatically, giving you complete visibility into team performance without the manual effort.

    Representative receiving personalized feedback on their customer interactions

    Personalized feedback to reps

    Train your reps on what matters most. Bliko delivers targeted, actionable insights directly to your team members, helping them understand exactly where and how to improve their customer interactions.

    Graph showing improvement in customer experience metrics over time

    Better reps

    Turn insights into measurable improvements. With Bliko's continuous feedback loop, your team develops faster, handles objections better, and delivers consistently exceptional customer experiences.

    Evaluate what matters in your team

    Fully configurable scorecards let you track what's important to your business. Measure KPIs, compliance, soft skills, and sales effectiveness across your entire team with AI-powered precision and consistency.

    Interactive scorecard dashboard displaying key performance metrics and compliance indicators for customer service team

    How Bliko Works

    Dashboard showing AI evaluation of customer conversations

    Evaluate

    Bliko automatically evaluates 100% of your customer conversations with AI, identifying strengths and improvement opportunities that would otherwise go unnoticed.

    Representative receiving personalized training and feedback

    Train

    Turn insights into action with personalized coaching that meets each rep where they are. Bliko delivers targeted feedback on real interactions, reinforcing best practices and addressing specific skill gaps.

    Performance improvement graph showing team progress over time

    Improve

    Watch your team transform as continuous, data-driven feedback creates measurable improvements in customer satisfaction, sales conversions, and operational efficiency.

    Beyond Technology

    Secure compliance dashboard showing enterprise-grade security features and regulatory certifications

    State-of-art compliance regulations

    Bliko is built with enterprise-grade security and compliance at its core.

    Bliko founders providing personalized onboarding and support to customer team

    Support directly from founders

    Our founding team works directly with customers during implementation and beyond, ensuring you have expert guidance every step of the way as you transform your customer experience operations.

    Transform your customer experience with Bliko

    Join forward-thinking CX leaders who use Bliko to analyze every conversation and deliver exceptional customer experiences.